To whom it may Concern. Thank you for allowing me the opportunity to apply for the vacancy listed. My objective is very simple. I would like to grow myself from a career perspective, to interact with a more diverse group of people, build and maintain stronger relationships. I would like to move my career and achievements to the next level. I love interacting with people, the competitiveness of the call centre, the adrenalin rush, the increase in stress levels to get the job done, but most of all the challenge, leadership and mentoring of my fellow colleagues whilst striving to exceed expectation. Having knowledge of Key Performance Areas, Coaching, Quality Assurance and Communication Skills has permitted  me to be  a  successful leader and mentor to my associates, this has  given me valuable interpersonal skills whilst maintaining positive relations. I am Independent in articulating my own ideas, Proactive, assertive and instil a sense of urgency in driving to reach my goals. I work well on my  own and as  part  of a team, and am open to new challenges thereby challenging the environment around me. I look forward to and am keen on any and all opportunities to grow my  knowledge and  hone my skills even further.  I have proven to be an above average performer regardless of industry, because of my high levels of personal flexibility and resourcefulness. I am a self-disciplined, conscientious person having an undying passion for client services and believe in customer concentricity with a view to building everlasting client relationships. I am open to relocating with the view of beginning afresh with new  prospects and  great opportunities. I am available immediately, possess my own transport and drivers license and would greatly appreciate the opportunity to prove myself. Attached is my  cv for your perusal, I look forward to hearing from you soon.